This article explores the results of a civic conversation initiative around Bogotá’s Metro Line 1. Using LucIA, an AI-powered chatbot designed to improve transparency in public contracting, the initiative tested new ways to strengthen citizen participation, reduce misinformation, and build trust around one of Colombia’s most important infrastructure projects.
Social media has transformed political communication, often rewarding visibility over legislative performance. This article explores how digital technologies and data transparency can expose the gap between online popularity and real parliamentary work, offering citizens new tools to evaluate the competence, integrity and accountability of elected representatives.